Yahoo Help

Yahoo Mail Unresponsive Behaviour While Scrolling

fix Yahoo unresponsive issue
Written by Veronica Wilson

Does Yahoo Mail Account Become Unresponsive While Scrolling?

As many Yahoo users face one or the other problem in their personal or official email account, one other problem that has been added to the list is Yahoo mail unresponsive behavior; when it comes to accessing the inbox emails and checking it one by one. There can be many reasons behind that and one popular reason can be incompatibility issues with specific web browser or it might be happening due to the slow response of mail server. With lots of add-on or extensions added on the web browsers such as Google Chrome and Mozilla as well as Internet explorer, there are higher chances of unresponsiveness in Yahoo mail account; when users scroll up or down on Yahoo mail interface to go through the unread emails and try to transfer it to the specific folders.

With no customer support for Yahoo available over the internet in the form of Yahoo helpline number, users generally get frustrated as they have no idea on how to get Yahoo unresponsive issues fixed within the shortest time period. Creating a ticket by writing a note of the problem or uploading a snapshot is really a time-consuming process as Yahoo email helpdesk support team send a reply with instructional steps to resolve problems. As the users do not have any knowledge to implement the procedure mentioned in the email, he/she cannot perform it. In case they try to do so and anything goes wrong, the things sometimes become bad to worst and as a consequence, they might get their Yahoo account suspended or blocked permanently with important data and email inside

Reasons Behind Yahoo Mail Account Getting Unresponsive

  • Web Page doesn’t load properly.
  • Slow response of PC.
  • Update issues in a specific web browser.
  • Yahoo mail interface stops responding the day it has been updated.
  • Installation of web browser updates
  • Add-on extensions on web browsers not allowing users to scroll after accessing Yahoo account.
  • Compatibility issues with a specific web browser due to unresponsive JavaScript issues.
  • Loading large records from XML to HTML table consuming a lot of PC memory.
  • Technical glitches in Yahoo mail server.

 Problems Associated with Yahoo Mail Account Unresponsiveness Issue

  • Unable to access Yahoo account using correct login credentials
  • Yahoo mail account interface freezes the whole screen
  • Unable to upload or download attachment
  • Problem sending and receiving messages
  • Unresponsive script error occurs while accessing the unread messages in the folder
  • Issues in adding new contacts to the mail account
  • Unable to block scam messages
  • Problems in fixing spam filter issues.
  • Script errors occur while transferring junk messages from inbox to junk folder.

How to Fix Yahoo Unresponsiveness While Scrolling

  • Remove suspicious add-on extensions from the web browsers.
  • Clear Internet Browsing history, cache, cookies and temporary files from the PC device.
  • Discard all emails saved in a draft folder that contains big size video and image attachments.
  • Remove all messages from Junk and trash folder to make scrolling convenient.
  • Modify the password by accessing the Yahoo account security and settings.
  • Run antivirus scan to detect the presence of virus and malware files in the device.
  • Change the Yahoo version from standard to classic (old version) in case the above-mentioned steps doesn’t prove effective.

Is it Necessary to Contact Yahoo Customer Support for Resolving Yahoo Email Unresponsiveness Issue?

Through the steps mentioned above can prove to be highly effective in improving the performance of Yahoo and remove all kind of vulnerabilities related to Yahoo unresponsiveness while scrolling but it happens only in the case when email users are technically sound and can perform steps easily to fix Yahoo unresponsive issues while scrolling.

But the fact is that very few of them are aware of the methods to fix a technical vulnerability in Yahoo as the majority of them are unaware regarding how to fix Yahoo unresponsive problems while scrolling. With the lack of technical knowledge or skills, those Yahoo users have no other option than to avail Yahoo customer support from tech support organizations set up across the globe; mainly in United States, Canada, and the United Kingdom to avail third party customer care service for Yahoo in the absence of email customer service offered by Yahoo INC.

Email tech support organizations offer Yahoo customer service through chat as well as through Yahoo customer service phone number. This Yahoo support phone number is active 24×7-365 days for the convenience of the users dialing which, a qualified expert is always available at the service round the clock to fix troublesome unresponsiveness issues in Yahoo while scrolling.

 

About the author

Veronica Wilson

I am really passionate about writing user friendly blog contents to help yahoo users in offering quality tips for resolving their problems in a matter of seconds. I would be really happy if users can get help upon going through my blog contents as step by step methods are unveiled in most of my write-ups to troubleshoot complex issues in quick time.

2 Comments

  • When I use my yahoo account and want to scroll my email page then I find some technical error like the page is not working properly, Page is showing 404 error etc. If you have any idea regarding the soluton of these type of issues, then share to me and resolve my error.

    • Hi,
      I read your problem and I got the solution. I was also facing this problem a long time ago when I was new to the Yahoo account. Error 404 occurs because the server does not find your requested URL or your input.
      Here are some tips which you can follow:
      1) Log out from Yahoo account and clean your browser cache and cookies from history folder
      2) Then shut all the tabs in your browser and again login to your account.
      Or
      You can download CCleaner, which is free to install and run