Frequently Asked Questions

Undoubtedly, enabling two-step verification on your Yahoo mail account is a smart move that provides extra level of security to your account. In order to add two-step verification to your yahoo mail account, follow the simple steps mentioned below:

  • Login to your Yahoo Mail account and click on the user icon in the upper right-hand corner.
  • Click on the Account Info page.
  • Then, click on the Account security.
  • Look for two-step verification and click on the button to enable it
  • Enter your mobile number
  • Then click on either "send SMS" or " call me"
  • On the basis of your choice you would receive a call or SMS with a code to enter in the verification code field.
  • Enter the code and click on verify
  • Congratulation you have successfully enabled the two-step verification on your yahoo mail account.
  • Congratulation you have successfully enabled the two-step verification on your yahoo mail account.

If you are in a doubt that your Yahoo account has been hacked; then check on the behalf of the signs mentioned below that suggest an account has been compromised or not.

  • You're not receiving any emails since long.
  • Your Yahoo Mail is sending spam emails to your contacts.
  • Your account’s info or settings has been changed without your knowledge.
  • You encounter logins alerts from unexpected locations on your recent activity page.

So, if you are also facing such problems with your Yahoo mail account; sadly your account has been hacked and you need to secure it immediately.

Are you facing trouble in receiving Yahoo Account key on your Device?

Don’t Panic, it may be because you have not enabled “allow notifications from the app”, or have not yet enabled notification in the Yahoo Mail app on your mobile device. So, it’s better to check your device, App setting, and further enable that feature to receive notification.

Despite of turning on the notification, you have still not received push notification on your mobile device, then Click on “Resend” on the Yahoo page where you're attempting to sign in to generate a new sign-in notification. Still not getting an Account key notification? Follow the below mentioned steps to receive the notification.

  • Go to the Yahoo sign-in page on any browser
  • Enter your Yahoo email address
  • Then, Click on Next.
  • Click on Use text or email to sign in.
  • Enter the missing digits of your phone number
  • Click on Submit.
  • If you have access to this phone, click yes, text me an Account Key.
  • You'll be prompted on your device to either tap or enter a verification code to confirm.
  • Click on Continue to access your account.

If you are pissed of receiving error message while getting into your Yahoo Account; then it can be due the password and Yahoo ID combination you entered doesn't match with our records. However, if you are sure that you have entered correct credentials while attempting to sign in; then you must check if the “Caps Lock” or "Num Lock" keys are not turn on. After following these suggestions, still if you can’t login to your account then in might be problem with your browser settings. You may not be aware with the fact that your browser has auto- fill settings. If you have recently changed your yahoo mail Password, you'll need to enter your new password manually to override your browser settings. If you still can’t sign in; then it is most probable that your account has been hacked. It is highly recommended to change your password using the Sign-in Helper.

Yahoo account password is an important credential, which you need to access your Yahoo account. If you have forgotten your Yahoo password; then you can reset it through Sign-in Helper.

You can recover you forgotten Yahoo mail Password by using any of these mentioned below:

  • Sign-in email address or mobile number
  • Recovery phone number
  • Recovery email address

Before starting your recovering process, you need to make sure that you have access to any of these credentials mentioned above.

You are attempting to get into your account but you have forgotten your Yahoo id?

Relax!! You can recover it through the registered mobile number or recovery email address. Get back the access of your account through the Sign-in Helper. Restore your Yahoo account by following the steps mentioned below:

Restore access to your Yahoo account from Desktop
  • Go to the Sign-in Helper.
  • Enter one of the account recovery credentials listed in the Sign-in Helper.
  • Click on “Continue”.
  • Follow the instructions mentioned in the Sign-in Helper.
Restore access to your Yahoo account from your Mobile device
  • Open the Yahoo app by tapping on it
  • Tap on “Trouble signing in”
  • Enter one of the account recovery credentials listed in the Sign-in Helper.
  • Tap on “Continue”.
  • Follow the instructions mentioned in the Sign-in Helper.

If you think someone else has gained the access of your yahoo mail account, it is highly recommended to reset your Yahoo mail account Password immediately. In order to reset your Yahoo mail password; go to the Sign-in Helper page and follow the instruction. Moreover, before landing to the sign-in helper page, make sure that you have access to any of these credentials mentioned below:

  • Sign-in email address or mobile number,
  • Recovery phone number
  • Recovery email address

After you have created a new password for your Yahoo mail account, review our steps to secure a hacked account to review your account's settings for changes.

If the sign in page continues to appear after you click "Sign in," then you are required to reset the “sign in” cookie. Follow the steps mentioned below for changing “sign in” cookie.

  • On the Sign-in page, click on “Sign in as a different user”.
  • Then, enter your Yahoo username and Password, then click Sign in.

If you still face problem in sign in; then you need to try the alternate solution mentioned below in the form of easy steps.

  • First, you need to clear your browser's cookies by pressing “Ctrl+Shift+Delete”.
  • Then close your browser and restart it again.
  • Then go to the sign in page and try to login to your account
  • Repeat these steps again by using a different browser, which supports Yahoo products.

If you looking for the easy ways to change your Yahoo mail password simply follow the steps mentioned below and change your Password in few seconds.

  • Go to the Yahoo Account Info page.
  • Click on the Menu icon Image
  • Click on the Account Security.
  • Click on the Change password.
  • Enter and confirm your new password.
  • Click Continue.
  • Congratulation you have successfully changed your Password.

If you are not able to turn off the account key for your Yahoo mail; then simply follow the steps given in two categories. You can use either of the options according to your preferences.

    Turn off the Account Key from your computer.
  • Open a browser and go to the Yahoo login page
  • Sign in to your account.
  • Go to the Yahoo Account info Page
  • Click on Account security.
  • Click on Manage next to Yahoo Account Key.
  • Click on Disable Account Key.
  • Click on yes, disable Account Key to confirm.
  • Click on Got it.
    Turn off Account Key from an app.
  • Tap on the Yahoo app to open
  • Tap on the Menu icon Image of the Sidebar menu icon
  • Tap on the Account Key.
  • Tap on Manage Account Key.
  • Tap on Yes, disable Account Key to confirm.
  • Tap on Got it.

If you have never received the Account key notification; then you should make sure that you have allowed notification from the App. If you have allowed notification at the time of installing the app; then you need to enable notifications in the Yahoo Mail app and from your mobile device.

If you have not yet received a sign-in notification, then try the steps mentioned below:

  • Open any browser and go to the Yahoo sign-in page.
  • Enter your Yahoo email address and Click on Next.
  • Click on Use text or email to sign in.
  • Then enter the missing digits of your phone number and Click on Submit. If you have access to this phone, click on “yes, text me an Account Key”. If you don’t have access to the number, then get the option to verify your alternate email address instead.
  • You'll be prompted to either tap or enter a verification code to confirm.
  • Click on Continue to access your account.

In this internet dominating world, emails are an asset to the users, which they can’t afford to lose. It contains many personal as well as professional data that may have some confidential information. However, there are numerous reported complaints of Yahoo users, claiming that their emails are lost and they are unable to recover their emails.

In case, you are also struggling to get back your emails, which has been lost in last 7 days; then you can request for restore and the Yahoo engineers will try at their best to recover your lost messages. However, Restorations are not always successful. Here are the three points, which the users should keep in mind.

  • Restorations aren't always successful.
  • Messages can only be restored if the emails are lost or deleted in the last 7 days.
  • Restore requests cannot be canceled.

So, don’t waste your time!! Submit your email restore request now.

Yahoo! has undoubtedly made our life easier by offering us many incredible products, which we can use from anywhere by adding the apps to your Android device. So, if you are facing issues in installing the Yahoo app for android; then you can follow the below-mentioned steps specific to the android device.

  • Go to the Google play store on your mobile device and double tap to open
  • Tap on the Search icon Magnifying glass icon.
  • Enter yahoo app in the search bar
  • Tap the app you want to install.
  • Tap Install.
    • The "App permissions" dialog box appears.
  • Tap on the Accept button to download the app.

Sometimes Yahoo! App stops working and you want to uninstall the app, in order to install it again for smooth access. However, it gets critical, sometimes to delete the app without any trouble. In order to make everything easy for the user, you need to follow the steps mentioned below:

  • Go to your Android device's Home screen
  • Tap on Settings.
  • Then, tap on Apps.
  • Then search for the app (Yahoo! App) you want to uninstall, then tap the app icon.
  • Tap on the Uninstall.
    • The "App permissions" dialog box appears.
  • Tap on ok to confirm

If you are pissed off getting "Temporary Error 14" in your Yahoo Mail account, don't worry, it's nothing you did. It will get correct by itself, it is due to some server problems. In case, you want to get back to your Yahoo account quickly; then you can use the trick mentioned below:

  • Sign out you Yahoo Mail from all desktop and mobile devices.
  • Clear your Web browser's cache.
  • Restart your Web browser.
  • Sign back into Yahoo Mail.

You have just got a new surname after getting married and you want to change your name on your Yahoo mail, as you want to mention your new name as the sender on your Yahoo mail. It is quite easy to change the name that displays to your recipients, just follow the instructions mentioned below:

  • Log into your Yahoo Mail.
  • Go to the Settings menu icon Image of the Settings icon.
  • Click on Settings.
  • Click on Accounts.
  • Click on the Yahoo email account.
  • Enter your new name in the "Your Name" field.
  • Click on Save.

Yes! You can recover your Yahoo! account without your mobile number. Instead of registered mobile number, the user can use registered email address or Yahoo account recovery email for recovering the Yahoo! account. You just need to provide either of the two credentials in the box and click on “send” and the Yahoo! will send the Password recovering account key or link. Use the recovery link to create a new password for your Yahoo mail. Get more http://bit.ly/1PgXgbW

If you want to recover your Yahoo account that you had deleted earlier or it was deleted by Yahoo due to inactivity, then follow the steps mentioned below:

  • Login to Yahoo Mail by using your current password.
  • Confirm your Yahoo ID and verify yourself as human
  • Choose reactivate

However, before carrying out these steps make sure of the checkpoint mentioned below:

  • Yahoo accounts that has been deleted for more than 90 days.
  • The account that was inactive for last 12 months
  • There was a violation of our Terms of Service.

The Yahoo account can never be recovered in such cases mentioned above.
For more help http://bit.ly/2kNAsrS

Apparently, it is not possible to make a Yahoo account without a phone number. However, if you don't have any number, then you can consider using a temporary telephone service, like “Tempophone” as an alternative. But, let me tell you it is not that secure.

If you have no longer access to the recovery mobile number of your Yahoo Account and you want to update it with a new one; follow the steps mentioned below:

  • Log in to your Yahoo Account.
  • Go to the Account security and click on it to open
  • Click Email addresses or Phone numbers.
  • Click Add recovery email address or Add recovery phone number.
  • Further, follow the instruction from 1 to 3.

If you have forgotten your recovery email address and even you have changed your mobile number; it is recommended visit Yahoo account Helper Page for trouble fixing.

It is very easy to import Facebook contacts to Yahoo. It will enable you to send emails to your Facebook friends right from your Yahoo account. However, importing Facebook contacts doesn’t mean that you will receive Facebook messages in Yahoo Mail account; you will only receive the notification from Facebook if you have added your Yahoo account as your email address on Facebook. You just need to add the email addresses of your Facebook contacts to your Yahoo contact list. But, if you find difficulty doing it, call Yahoo customer service

If your Yahoo mail account is flooded with Facebook notification and you want to stop that; then you just need to make some changes in your account setting. Here are the easy steps for stopping the notification from Facebook dropping in Yahoo inbox.

  • Go to Facebook.com
  • Log in to your account by providing correct login credentials
  • Go to the account settings
  • Then scroll down to select “Notification”
  • Click on the edit in “email option”
  • Select “Only notifications about your account, security, and privacy”
  • Done! Now you will not receive too many email notifications from Facebook

You can’t get into your account if you have forgotten your Password. You are required to recover your Yahoo mail account through Sign-in Helper Page with the help of recovery email address or Phone number and create a new Password. Follow the instruction on the screen to reset your Yahoo Mail Password in no matter of time. However, if you have enabled the “Yahoo Account key” or “2-step Verification”, you don’t need a password to log in. Yahoo will send a login prompt on your device and you will be able to get into your account by tapping “yes”. Get more help http://bit.ly/2k6uYFD

Sorry! Yahoo doesn’t allow to change the Date of Birth, even if you have mistakenly provided wrong information. You have to create a new Yahoo account if you want the correct date of Birth in your account.

If you want to delete Yahoo Account, which you no longer access and worried if it will affect your other Yahoo account; don’t worry it will not harm your other Yahoo accounts. Even the other accounts are linked to it. However, make sure the account you wish to delete is not linked other email clients and online accounts like your internet banking. Get help here http://bit.ly/2qRPKQC

If you are pissed off receiving spam messages from any particular email address; then leave your worries aside, as Yahoo lets its users with blocking feature, which they can use to block email addresses that are sending spam messages. Get help here http://bit.ly/2nRUMXN

No you can’t change your Yahoo email address. If you want a different email address; then you can create a new Yahoo mail. In case, you don’t know how to create a Yahoo account; then you ask experts to do it for you. Just dial the Yahoo telephone number for instant help.

If Yahoo is asking you to verify your account every time you are trying to login; it might be due to any suspicious activity encountered in your account. Note: Whenever Yahoo detects any unfamiliar activity in your account, it temporarily locks it to protect your account information. In case, you need help to troubleshoot this issue; then contact Yahoo email help

Unfortunately, Yahoo doesn't let its users to add a legacy contact to the account. Moreover, it will never hand over passwords or allow access to the deceased's account, including account content such as email. However, after your demise, your relative can request Yahoo to delete your account, in order to protect the privacy of the your account. If you need assistance to place a request for account deletion; then you can contact experts by dialing a toll-free number of Yahoo email help

No, it is not possible to create a new Yahoo account with any other domain, such as @yahoo.co.uk or @yahoo. Fr. It was possible to create an earlier account with the domain extensions on the basis of the location or language used. In case, you need help to create a yahoo account with desired domain name; then you must contact Yahoo help center for help.

Yes, you can download the entire email data, contacts of your Yahoo mail account in a csv file. Even if you delete your account, you will still have all the Yahoo data saved, which you can further use in future. In case, you need assistance to save a copy of your email data; then you can contact Yahoo experts available around the clock via Yahoo telephone number

Getting the Yahoo email messages on third party application is quite feasible now. In case, you are not able to add the email account in app installed on Android or IOS device, it can be done through an app password that can be generated upon accessing Yahoo account on your PC. But make sure that two-step verification or Yahoo account key feature is enabled.

Here are the steps to get app password accessing Yahoo account on a PC device

  • Sign into Yahoo mail on desktop device
  • Once logged in successfully, hover over your name
  • Click on Account info and then on account security
  • Once the screen is displayed, navigate to the link “Generate App password”
  • Select App from the drop-down menu and click generate
  • Now follow the instructions below the password
  • Press the ‘done’ button to make changes effective.

Due to security concerns, Yahoo asks for sign-in verification whenever you attempt to login into new devices. Every time, you login into a Yahoo account with the same device, it will never ask you for sign-in verification as it recognizes the device as its model name and number get saved on the server. Once the device details match with the one saved within the server, it will not prompt for a sign-in verification.

As the new device is detected, it will ask for a sign-in verification. The next time when you access email account with a new device, it will not ask for the sign-in verification once the details, also get saved within the server.

Here are the steps to check recent Yahoo login activity

  • Login in to Yahoo account with the authentic login credentials
  • Once you access the inbox dashboard successfully, take your mouse on the name icon and click on it.
  • Doing this, you will see the Account info link in the drop down option. Click the same
  • Once you click the same, the page gets redirected to the Personal info.
  • You will see certain other tabs on the left side bar of the page such as account security, recent activity, and preferences
  • Click on recent activity and wait for the info to display on the larger section of the screen
  • Once the information is displayed, you will see the heading Recent Activity in bold font on the top section.
  • Scroll down can help you view the Yahoo recent login activity.
  • You can check the devices and the location from where your account has been accessed.
  • If you find anything suspicious, then change the email password immediately

As the old version of Yahoo messenger is outdated and no more in use; we hope you have installed the latest version of messenger app and using the same as of now. If you want to view the conversation history in new Yahoo messenger app, it can be found in conversation archive tool on a new app. This tool will help you see the recent conversation and also help in sorting the instant messages, SMS messages, conference messages as well as voice or phone calls.